How to be awesome: 9 highly valued behaviours and skills

From the Netflix Freedom and responsibility slides – 9 highly valued behaviours and skills.

Judgement

• You make wise decisions (people, technical, business and creative) despite ambiguity
• You identify root causes, and get beyond treating symptoms
• You think strategically, and can articulate what you are, and are not, trying to do
• You smartly separate what must be done well now, and what can be improved later

Communication

• You listen well, instead of reacting first, so that you can better understand
• You are concise and articulate in speech and writing
• You treat people with respect indpendent of their status or disagreement with you
• You maintain calm poise in stressfull situations

Impact

• You accomplish amazing amounts of important work
• You demonstrate consistently strong performance so colleagues can rely upon you
• You focus on great results rather than on process
• You exhibit bias-to-action, and avoid analysis-paralysis

Curiosity

• You learn rapidly and eagerly
• You seek to understand our strategy, customers and clients
• You are broadly knowledgeable about business, content, technology and design
• You contribute effectively outside of your specialty

Innovation

• You re-conceptualize issues to discover practical solutions to hard problems
• You challenge prevailing assumptions when warranted, and suggest better approaches
• You create new ideas that prove useful
• You keep us nimble by minimizing complexity and finding time to simplify

Courage

• You say what you think even if it is controversial
• You make tough decisions without agonizing
• You take smart risks
• You question actions inconsistent with our values

Passion

• You inspire others with your thirst for excellence
• You care intensely about Metro’s success
• You celebrate wins
• You are tenacious

Honesty

• You are known for candor and directness
• You are non-political when you disagree with others
• You only say things about fellow employees you will say to their face
• You are quick to admit mistakes

Selflessness

• You seek what is best for Metro, rather than best for yourself or your group
• You are ego-less when searching for the best ideas
• You make time to help colleagues
• You share information openly and proactively

For more NetFlix wisdom, check out my previous post: “Context, not control”.